Seasons Greetings from VISAV

Seasons Greetings from VISAV

Dear Bernadette Tarry,

I am writing to thank you for your ongoing membership of the system and to give you some updates regarding the progress we are making with the system and a small change to the privacy policy and website terms.

  is powered by the Neighbourhood Alert secure platform and my role is the national data controller for the system.

This means that, alongside the Information Providers you choose to share your data with (Police, Fire & Rescue, Neighbourhood Watch etc), I am responsible for ensuring that your data is stored securely and only ever used in a way that you feel is appropriate.

Safe and secure

2021 has been a challenging year, not only with the impact of COVID on staffing and working locations but also with the influx of post-Brexit attempted attacks on secure systems such as ours.

I am happy to report that as with our previous ten years of hosting the system, we have successfully protected your data and it remains secure, private, fully encrypted and on British soil within our Nottingham based data centre which is a Police Approved Secure Facility (PASF). You are welcome to review our various security accreditations here

The largest UK Community Messaging system

We continue to grow as a UK business and now provide the system to 30 UK Police Forces. We have delivered just over 100 million messages this year by email, voice and text message on behalf of our Police and public sector clients. We have also broken the 1 million registered members target which is amazing.

Neighbourhood Watch

I must extend my thanks to the dedicated members of Neighbourhood Watch who provide invaluable support in keeping the database accurate and useful as this then ensures that those important messages from the police etc get through. Neighbourhood Watch Administrators (MSAs) have spent an estimated combined 50,000 hours on the database this year, this equates to a volunteer contribution of £445K nationally!

Privacy Policy Update

Many of our police clients are now focusing on using the Alert system to understand local policing priorities and to inform members how those issues are being addressed. This sometimes means that targeted promotion of local surveys and registrations is undertaken to ensure that everyone has the opportunity to contribute and give their views.

The following line has been added to the Privacy Policy and Website Terms in order to be transparent about this activity: “Your data may be used by information providers to run analytics for performance and promotion purposes to help grow the platform.

Please take a moment to review the updated documents on the following links:
Privacy Policy
Web Terms

Please be assured that your data can never be sold and is never shared with any other organisation beyond those Information Providers that you explicitly authorise to see your details. The system is free for all members and will always be so.

Updating your settings

You can review and change the Information Providers (organisations) that you have currently chosen to share your data with by clicking the red “settings” button below. This is well worth a few minutes of your time as you may have new options available or wish to remove some.

You are also able to review the “Types” of messages that you receive from this page to ensure that the emails you receive are relevant to your interests.

Once you have made any changes, simply confirm your name and click the submit button, you will receive a confirmation email which contains a link which you click to complete the process. If you would rather unsubscribe from the entire system you can also do that from the settings page or by emailing . Please bear in mind that if you do that you will be removed from the system entirely.

If you have moved, please be assured that with our national partners and majority police coverage, we can provide a relevant service wherever you live in the UK. You can update your address by logging in to your member admin area or simply send your new address details to and our support team will update your location for you.

Nothing now remains but to wish you a Merry Christmas and a wonderful New Year and thank you again for your continued use of the Alert system.  We look forward to staying in touch in 2022 with some exciting news regarding the latest version of the Alert system and some enhanced features it will provide you with.

Very best regards
Mike Douglas
Product Director: Neighbourhood Alert

Message Sent By
Mike Douglas (VISAV Limited, Director, England and Wales)

Festive Greetings

Festive Greetings

Festive greetings!

As 2021 draws to a close, we reflect on the year gone by. Communities across England and Wales have once again faced significant challenges and losses, and we want to thank every single person who has stepped up and supported their neighbours, loved ones, and colleagues throughout the year. Every small act makes a difference, especially in difficult times.

Acknowledging the amazing neighbourly spirit that has helped us weather the last 2 years, in September we launched the NEIGHBOUR OF THE YEAR 2021 AWARDS with Co-op Insurance, including three categories of NEIGHBOUR OF THE YEAR,  YOUNG NEIGHBOUR OF THE YEAR and COMMUNITY OF THE YEAR. We were blown away by the number of people who have gone out of their way to do all they can to care for others over the past year. In case you missed it on BBC One’s Morning Live on Monday morning, we are delighted to announce the winners of this year’s NEIGHBOUR OF THE YEAR AWARDS in partnership with Co-op Insurance. Please open the attached PDF to see the winners and hear their stories.

We are thrilled to be celebrating Neighbourhood Watch’s 40th Anniversary next year – and we want you to join us! In celebration of our rich past, present and future, we have a range of events planned throughout the year that we would love you to get involved with. We will update on these in January, but for now make sure you mark in your diary – Neighbourhood Watch Week 2022, with the theme of 40 YEARS – 40 ACTIONS between Monday 30th May – Sunday 5th June 2022.

It is thanks to our amazing volunteers throughout England and Wales that since the first scheme was set up in Mollington, Cheshire in 1982, we have continued to support communities and adapt to the ever-changing nature of crime. And we look forward to supporting communities for the next 40 years!

With many people facing isolation and loneliness again this season, we ask you to consider not who is my neighbour, but how is my neighbour, and support them how you can (always prioritising your own safety of course).

All the Central Support Team and I would like to wish you a safe and festive season and a Happy New Year!

Best wishes,

Thank you and see you in 2022!

John Hayward-Cripps,

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Neighbourhood Watch Network is a charity registered in England & Wales, CIO no: 1173349

Neighbour of the Year Awards 2021 Winners.pdf – 7,150.8 KB

Message Sent By
Central Support Team (NWN, Neighbourhood Watch Network, England and Wales)

December 2021 Enewsletter – Firelink

December 2021 Enewsletter – Firelink

Welcome to the June edition of the Cheshire Fire and Rescue Service e-Newsletter.

Fire and rescue service effective, efficient and inclusive according to inspectors

England’s independent fire and rescue service watchdog has praised Cheshire Fire and Rescue Service’s work to keep communities safe from fire and to create a fair and inclusive workplace.

In its latest round of inspections Her Majesty’s Inspectorate of Constabularies and Fire and Rescue Services (HMICFRS) rated the Service as ‘good’ across all three of its inspection criteria. This means it is ‘performing as expected’ in the way it prevents and responds to emergencies, spends its money and it looks after its people.

The findings represent an improvement on the last routine inspection in 2018, which suggested the Service needed to do more to promote a positive workplace culture and ensure the wellbeing of staff.

Find out more – Fire and rescue service effective, efficient and inclusive according to inspectors

2022/2023 Draft Annual Action Plan Consultation

Cheshire Fire Authority has launched a consultation on its draft annual action plan for 2022-2023.

The Plan was developed to review progress against its key objectives that are set out in the Authority’s 2020-2024 Integrated Risk Management Plan (IRMP) and to outline any emerging risks and new proposals to address these risks.

Read the draft annual action plan and have your say

Cheshire Fire wishes everyone a happy and safe Christmas

We’re all dreaming of a happy Christmas this year, just like the ones we used to know before covid.

As well as hoping everyone is able to spend the festive season with family and friends we at Cheshire Fire and Rescue Service want to share safety advice to help keep everyone as safe and protected from the danger of fire and other incidents as possible.

Find out more – Cheshire Fire wishes everyone a happy and safe ChristmasMessage Sent By
Ashley Lawton (Cheshire Police / Cheshire Fire and Rescue Service, Administrator, Corporate Communications)



Bloor shall be commencing the pre-development works which will include tree works, heras fencing, tree protection fencing on 15th November (next Monday). 

Initial earthworks and topsoil scrape to make a start on road and sewers to commence 17th November, subject to progress of pre-development works.

Bloor will also be doing some remedial work to the pond and repair, replace land drainage, this will be programmed in for mid-December. This is only for land drainage and will not be the site drainage.

Just to remind you that no vehicular access will be through Swans Reach. 

At the end of the development Bloor will be putting up a hedge along the edge of the Stalbridge side of the development.

If you have any questions/issues now or during the build, please email me on

Can whoever own the football nets please remove them from the site as the fencing will go all around the pond as well as the development site. Thank you.


Bernadette Tarry

Clerk and RFO Sandymoor Parish Council

Have Your Say on Policing and Crime In Cheshire

Have Your Say on Policing and Crime In Cheshire

Today, Monday 8 November, Police and Crime Commissioner for Cheshire, John Dwyer, has launched his Autumn Survey. He wants to hear from people across the county about policing and crime in their communities, and over the course of the week surveys will be landing on every doormat in the county.

Following the launch of his Police and Crime Plan last week, the Commissioner is seeking people’s views on more in-depth subjects like their experience with the police, crime in their community, what they think about the police budget, and how they feel about their police service.

John Dwyer, Police and Crime Commissioner for Cheshire, said: “Seeking the public’s views on policing and crime is important to me. I can’t do my role effectively without knowing what people are thinking. By sharing your views with me via my survey, I can feed your thoughts and needs into the work the Constabulary does.

“It’s vital that people know about the role that their Commissioner carries out on their behalf, and that I know what they expect me to deliver. This will help me to scrutinise the Chief Constable and deliver on the public’s priorities set out in my Police and Crime Plan.”

Another of the Commissioner’s key responsibilities is to set the police precept, the part of council tax that goes to policing. In the survey he outlines the possibilities for next year’s decision on the police precept and asks residents for their thoughts on what should happen.

John Dwyer added: “A small rise in the police precept will be necessary in order for the police to keep up with inflation. But I want to know what amount, if any, residents would be prepared to pay above this if it meant the Constabulary had more resources to devote to communities.

“Every response I get will feed into my police precept proposal that I will take back to the public early next year. I want every resident to have their say on what matters to their community and how they want their police service to deliver on their priorities.”

To take the Commissioner’s survey online, go to

To request a hard copy of the survey, please email

Message Sent By
Peter Caldwell (Cheshire Police, Digital Media Manager, Corporate Communications)

Neighbourhood Watch July Our News Enewsletter Is Here

Neighbourhood Watch October Our News Newsletter is Here

OUR NEWS – The newsletter for Neighbourhood Watch supporters across England and Wales

The October edition of OUR NEWS is out and can be read here.

In this edition we are thrilled to announce that Hannah Ingram-Moore, daughter of Captain Sir Tom Moore and Co-founder of The Captain Tom Foundation, is working with Neighbourhood Watch and Co-op Insurance to find the nation’s most remarkable neighbours in the 2021 Neighbour of the Year Awards.

This edition also features articles on hate crime, ASB, fraud trends, our new safety initiative for students termed Student Watch, and more.

Read the October OUR NEWS here.

Best wishes

Follow us.. / FacebookTwitterInstagramLinkedIn
Neighbourhood Watch Network is a charity registered in England & Wales, CIO no: 1173349

Message Sent By
Central Support Team (NWN, Neighbourhood Watch Network, England and Wales)

Help Us Shape How The Public Can Contact Cheshire Police

Help Us Shape How The Public Can Contact Cheshire Police

Would you be interested in joining our Public Reference Group?

The purpose of the Public Reference Group will be to help us shape our public contact offer for the future, specifically in the area of developing new contact channels and ensuring we are accessible to all.

The frequency of the webinars may change over time but initially we envisage an initial webinar to be held in early/mid- October and then every two months.  Webinars are likely to take place early evening and last about half an hour to an hour.

The webinar will be held virtually to start and will be hosted be a member of the Public Contact Senior Leadership Team.

We would like the Public Reference Group to be as diverse as possible and representative of the communities of Cheshire.  Inclusion is the key, the greater diversity of the group, the better likelihood of producing an inclusive service.

If this is something you are interested getting involved with, could you please reply to and include your name, email address, town of residence along with which community you are associated with by 1 October 2021 at the latest.

Message Sent By
Peter Caldwell (Cheshire Police, Digital Media Manager, Corporate Communications)

Daresbury and Windmill Hill August Newsletter

Policing The Creamfields Event

This email contains important information in relation to the policing of the Creamfields music festival, which takes place from Thursday 26 August to Sunday 29 August 2021.

Throughout the weekend, Cheshire police will be here for you with a dedicated team of community officers addressing specific concerns of residents and dealing with any community policing issues arising directly from the event.

Over the weekend it will be ‘business as usual’ within the local policing areas of Warrington and Runcorn, so the dedicated team of community officers is above and beyond the normal service that residents would receive.

We have not been able to hold a community focus group, as in previous years, due to the COVID pandemic, however the local policing units have been engaging where possible with the local residents, and any feedback received has been considered to help shape our policing approach at this event.

Our main priorities are to ensure the safety of festival goers and to minimise disruption for residents during the event.

As with any large-scale event, we anticipate some level of disruption for residents, particularly on roads in the local area. However, we want to reassure residents that we will be doing all we can to minimise any impact.

We will take positive action regarding crime and disorder and anti-social behaviour and we will work alongside other agencies to resolve any traffic or noise issues.

A phone line will again be set up by the event organisers and residents who have any concerns arising directly from the event (noise, litter, traffic issues etc) can call the number.

Details of the residents’ phone line and other key contact information can be found below.

Residents can rest assured that we will take robust action against anyone who is found to be breaking the law or causing a nuisance in the local community.

Ticket holders are being urged to be mindful of the fact that the site lies in a residential area and to be respectful towards neighbouring properties as they enter and leave the site.

Alcohol Free Zones

Festival goers are also being reminded that the area around the site is an ‘Alcohol Free Zone’ and this means that the drinking of alcohol in the street outside the event will not be tolerated.

Police will take positive action against anyone found to be breaking the rules.

Alcohol will be confiscated and appropriate action will be taken.

Anti-social behaviour

This will not be tolerated. Officers will be utilising powers under the Anti-Social Behaviour Crime and Policing Act 2014 to deal with anyone causing a nuisance to the local community.

Through dispersal powers, officers can issue an individual or group with a direction to immediately leave a particular area for a period of up to 48 hours. Failure to comply with this will lead to arrest and possibly a prison sentence.

Road congestion

This year’s event opens on Thursday 26 August and the majority of festival goers are likely to be heading for the site throughout Thursday and leaving on Monday morning.

These are the times when residents can expect some congestion on local roads.

This year sees the return of South Gate 2 (Formally known as the VIP entrance gate) located on Daresbury Lane, which could result in an increase in traffic around this area.

A detailed traffic management plan has been produced by the organisers of the event in consultation with Cheshire police to deal with the increased traffic over the weekend.

Festival goers will be advised to use junction 11 or 12 of the M56 and to follow the signs, which will be clearly marked along the route, to the site.

They will also be advised not to use their sat navs and to stick to the official route.


After the event, we will again be seeking feedback from local residents in relation to the policing of the event and we would welcome any views that you might have.

There will be a community debrief between the police, organisers and community leaders after the event.

Key Contact Information

For any issues arising over the weekend of the event (such as noise, litter, traffic etc) please
contact the Creamfields Residents’ Line: 0208 396 7751 or via email:

This is being staffed by the organisers of the event in the build-up and throughout the Bank Holiday weekend.

  • Monday 9th to Wednesday 25th August, 8am – 8pm.
  • The line will be operational 24 hours from Thursday 26th until 8pm on Monday 30th August.
  • The line will open 8am – 8pm on Tuesday 31st August and Wednesday 1st September.

Key information in relation to the event is available on the official Creamfields website.

For any policing issues that arise directly from the event please report online at or call 101 (the police non emergency number) and inform the operator that it is a creamfields related issue.

In an emergency always dial 999.

Anyone with any information about crime can also call Crimestoppers, anonymously, on 0800 555 111.

Follow @Cheshirepolice@PoliceRuncorn, and @PoliceWarr on Twitter.

Like CheshirePolice, PoliceRuncorn and PoliceWarr on Facebook.

Message Sent By
Peter Caldwell (Cheshire Police, Digital Media Manager, Corporate Communications)

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